Frequently Asked Questions (FAQ)
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Questions

Answers

Q: What's a fantasy suite?

It's a sort of hotel room you can rent by the hour or day that has a custom security system for privacy, fantasy themed styling, and pose balls and other toys designed for romantic play.

Q: How do I rent?

Go to our Rental Gallery and look for all the "rento" posters. There's one for each suite, so look for the one you want. Right-click and choose "Pay". You'll see 3 rates. The L$1 is for a 5-minute tour. The next is for one hour. The last is for a 24-hour rental, which is super discounted to be the same as 6 individual hours.

Q: Can I see / tour a suite before I rent it?

Q: How many guests can I invite?

As many as you want. Just go to the suite and teleport your guests. The security system will prompt you when they arrive.

Q: Oops! I left the suite. How do I get back?

Q: Can I go there directly to start renting?

Q: Er, how ... private are these suites?

We have a rock-solid security system you get to control. It'll kick out anyone you don't invite to stay. Since we implemented it years ago, there have only been a handful of customers complaining of peeping toms and other intruders. You could only have more privacy in SL if you owned your own island sim and closed all entry to it.

Q: What about my rental history?

In order to ensure the highest quality service, we keep detailed records of all rentals. However, we never -- never! -- share that information with anyone who asks. (I suppose if we had a court subpoena, we would.)

Q: What about spam?

We never sell or give our renters' identities to anyone for marketing or other purposes. We do occasionally send IMs and freebies to customers. If this bothers you, you can let us know and we'll add you to our no-spam list. Really, though, if you're used to getting 3 messages a day from that night club group you're in, you probably won't mind getting a few messages a year from us. :-)

Q: Can I rent for longer than one hour?

Our rentos are like parking meters. Each payment you make adds time for that suite. Whether you pay in our Rental Gallery or in the suite, it's all lumped together under your total rental. In the suite, look for the suite console, or, as we like to call it, the "lollipop".

Q: Can I reserve a room?

Alas, no. It just doesn't make logical sense with the way our model works because guests can keep extending their rentals indefinitely. A reservation would block that. Besides, it would be really confusing, and our goal is to make everything as easy and low-fuss as possible for you. However, if you want to be sure you'll have a suite at a specific time, consider doing a 24-hour rental well in advance of when you want it.

Q: How many suites do you have?

We currently have 16 active suites.

Q: How'd you get so many suites?

It's very time consuming and expensive to build suites. Lavanya only built a few of them. Most are owned and operated by other great builders. This means Lavanya doesn't earn nearly as much on each rental, but you get a huge and growing selection to choose from.

Q: Wow! Can I build and own a suite?

Q: What if something fails when I rent?

Q: Which suite is the best?

Really, this is totally up to you. We can't read your mind. Study the suites list and take the almost-free tours of all of them. We love that.

Q: Does more expensive mean better?

Not at all. Personally, I think some of the cheapest suites are the best. Prices are constantly changing based on demand. If you see one suite is more expensive than others, that means more people have been using it lately than others. Really; take advantage of the overlooked suites. They're all great.

Q: Do you sell gift certificates?

Definitely. Look under the steps in the Rental Gallery for the GC vendos. Or you can buy them on Xstreet SL (formerly SLX). Just make sure the recipient wears the GC and redeems it before renting.

Q: What is a gift certificate?

It's technically a HUD object you can give to someone. That person wears it and clicks "Redeem" to tell our server to credit their LFS account with the face amount on the GC (e.g., L$1000). When someone with credit pays to rent a suite, they get cash back instantly. This keeps happening with each payment until the account balance is L$0. So you don't have to rent a suite that costs the same as your GC's face amount.

Q: Can I get a gift certificate for a specific suite?

No. You can only get a GC for a specific amount of credit in Lindens towards suite rentals.

Q: Oops! I rented before redeeming a gift certificate!

That's OK. You still have the credit in your account. It'll be there the next time you want to rent.

Q: How much credit do I have?